Terms of service

Terms & Conditions

Terms of Service

These Terms & Conditions ("Terms") constitute a legally binding agreement between Carbon Nutraceuticals Pvt. Ltd. ("Company", "BIOPODS", "we", "our", or "us") and the users ("Customer", "User", "you", or "your") of the website www.usebiopods.com ("Website").

These Terms govern your access to and use of the Website, browsing of products, and purchase of BIOPODS products listed on the Website.

By accessing, browsing, registering, or placing an order on this Website, you confirm that you have read, understood, and agreed to these Terms & Conditions, Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable policies published on the Website.

If you do not agree with these Terms, please do not use this Website or purchase products from us.

General Terms

Thank you for visiting BIOPODS, the official website owned and operated by Carbon Nutraceuticals Pvt. Ltd.

The Company reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Any changes shall be effective immediately upon being published on the Website.

Customers are advised to review these Terms before placing an order. Continued use of the Website after any modification shall constitute acceptance of the updated Terms.

Eligibility

By using this Website, you confirm that:

  • You are 18 years of age or above.
  • You are legally capable of entering into a binding agreement under applicable Indian laws.
  • All information provided by you during registration, checkout, or communication is true, accurate, and complete.

The Company reserves the right to refuse service, cancel, or limit any order at its sole discretion in cases including suspected fraud, incorrect information, payment issues, or violation of these Terms.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability displayed on the Website are accurate.

However, slight variations may occur due to changes in packaging, manufacturing processes, screen settings, or product availability.

The Company reserves the right to modify product specifications, packaging, or availability without prior notice.

Orders & Billing

By placing an order through the Website, you agree to provide accurate order, billing, and delivery information.

You agree to pay the complete amount applicable to your order, including product price, taxes, shipping charges, and other applicable charges.

The Company reserves the right to:

  • Accept or reject any order.
  • Cancel an order due to stock availability, pricing errors, payment failure, suspected fraudulent activity, or any other valid reason.
  • Limit the quantity of products purchased by a customer.

In case of cancellation after payment confirmation, refunds shall be processed according to the Company's Refund Policy.

Payment Terms

We provide multiple payment options through secure payment gateways.

Customers are responsible for ensuring that the payment details provided are accurate and authorized.

The Company shall not be responsible for any payment failures, delays, or issues arising due to third-party payment gateway services.

All transactions shall be processed in Indian Rupees (INR), unless otherwise specified.

Promotional Offers & Discounts

All promotional offers, discounts, coupon codes, and campaigns provided by BIOPODS are subject to availability and applicable terms.

For offers such as Buy 1 Get 1 Free, the higher-priced product in the cart shall be considered the payable product unless otherwise specified.

Promotional offers:

  • Cannot be combined with other offers unless mentioned.
  • Are valid only for the specified duration.
  • May be modified, suspended, or withdrawn at the Company's discretion.

Shipping & Delivery

Orders shall be processed and delivered according to the timelines mentioned in our Shipping Policy.

Delivery timelines may vary due to factors beyond the Company's control, including courier delays, weather conditions, transportation issues, government restrictions, or incorrect customer information.

Customers are responsible for providing complete and accurate delivery details.

Cancellation, Return & Refund Policy

Cancellation, return, replacement, and refund requests shall be governed by the Company's Cancellation, Return & Refund Policy available on the Website.

The Company reserves the right to approve or reject requests based on applicable policy conditions.

User Responsibilities

By using this Website, you agree that you shall not:

  • Use the Website for unlawful purposes.
  • Attempt unauthorized access to Website systems.
  • Upload harmful files, viruses, or malicious code.
  • Copy, reproduce, distribute, or misuse Website content.
  • Provide false or misleading information.

Any misuse of the Website may result in suspension or termination of access.

Disclaimer Policy

The Website and products available on it are provided on an "as available" and "as is" basis.

To the maximum extent permitted under applicable Indian laws, the Company disclaims all warranties, whether express or implied, including but not limited to:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.

The Company does not guarantee that:

  • The Website will always be available without interruption.
  • The Website will be completely free from errors, viruses, or harmful components.
  • Product information will always be completely accurate.
  • Products will provide any specific result beyond their intended usage.

Customers should use products according to the instructions provided on the packaging.

Limitation of Liability

To the maximum extent permitted by applicable Indian law, Carbon Nutraceuticals Pvt. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the Website.
  • Purchase or use of products.
  • Website downtime or technical issues.
  • Unauthorized access to information.
  • Third-party services.

The Company's maximum liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

Intellectual Property Rights

All content available on this Website, including but not limited to:

  • BIOPODS brand name and logo
  • Product images
  • Product designs
  • Graphics
  • Text
  • Videos
  • Website layout
  • Marketing materials

are the exclusive property of Carbon Nutraceuticals Pvt. Ltd.

No content from this Website may be copied, reproduced, modified, distributed, or used without prior written permission from the Company.

Third-Party Links

The Website may contain links to third-party websites or services for customer convenience.

Carbon Nutraceuticals Pvt. Ltd. does not control or take responsibility for the content, privacy practices, policies, or services provided by such third-party websites.

Customers are advised to review third-party terms and policies before using such services.

Privacy & Data Protection

The collection, storage, and use of customer information shall be governed by our Privacy Policy.

The Company shall handle customer information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and other applicable data protection regulations.

Indian Jurisdiction

This Website is owned and operated by Carbon Nutraceuticals Pvt. Ltd., a company incorporated under the laws of India.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

By accessing this Website or purchasing products from BIOPODS, you agree that all transactions, services, and disputes shall be subject to Indian jurisdiction.

Any dispute, claim, or legal proceeding arising out of or relating to these Terms & Conditions, Website usage, or purchase of products shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

Force Majeure

The Company shall not be liable for any failure or delay in performance caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters.
  • Floods.
  • Fire.
  • Pandemic situations.
  • Government restrictions.
  • Transportation failures.
  • Internet or technical failures.
  • Strikes or labour disruptions.

Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue to remain valid and enforceable.

Entire Agreement

These Terms & Conditions, along with Privacy Policy, Shipping Policy, Cancellation Policy, and Refund Policy, constitute the complete agreement between the Customer and Carbon Nutraceuticals Pvt. Ltd. regarding the use of this Website and purchase of BIOPODS products.

Contact Us

For any queries related to orders, products, services, or these Terms & Conditions, please contact us:

Carbon Nutraceuticals Pvt. Ltd.

Customer Care Email: care@usebiopods.com

Customer Care Number: +91 90893 89089