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Privacy Policy

A Legal Disclaimer

Your privacy is extremely important to us. This Privacy Policy outlines how Carbon Nutraceuticals Pvt. Ltd., the parent company of BIOPODS, collects, uses, and protects your information on our website


1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:

  • Personal Data: Name, email, phone number, billing and shipping address.

  • Payment Data: Card or UPI details for transaction processing (secured through payment gateways).

  • Technical Data: Browser type, IP address, device information, time zone, etc.

  • Order History: Purchase details, preferences, and feedback.
     

2. How We Use Your Information
Your information is used to:

  • Process and fulfill your orders.

  • Send you order updates, tracking, and customer service communication.

  • Personalize your experience and improve our website.

  • Provide marketing or promotional emails (only if you opt in).

  • Comply with legal and regulatory obligations.


3. Data Sharing
We do not sell or rent your personal data to third parties. Your information is shared only with:

  • Trusted third-party logistics providers for order fulfillment.

  • Secure payment gateways for transaction processing.

  • Analytics tools for improving website performance (anonymized data).

 

4. Data Security
We take reasonable precautions and use industry best practices to protect your personal information. All transactions are secured using SSL encryption.


5. Your Rights

  • You can access, update, or delete your personal data by emailing us.

  • You may opt-out of marketing communications at any time.

  • You have the right to know how your data is being used and request a copy of it.


6. Cookies
We use cookies to enhance your browsing experience. Cookies help us understand user behavior and personalize services. You can manage cookie settings via your browser.


7. Children’s Privacy
BIOPODS does not knowingly collect or store personal data from individuals under the age of 18. Use of this website by minors must be supervised by a parent or guardian.


8. Policy Updates
This privacy policy may be updated from time to time. All changes will be reflected on this page with an updated effective date.


9. Contact Us
If you have any questions, concerns, or requests regarding your data or privacy:
Email: care@usebiopods.com
Call: +91 90893 89089

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